Who covers the cost of returning my items?Updated 10 months ago
If you require an exchange we will send the new size completely free of any postage charge for UK orders.
If you require a refund we will deduct £3 from the original cost of the merchandise to cover the return postage if you have used our pre-paid address label. The remaining balance will be refunded via the payment method used to purchase the goods. If you would like store credit to the value of your order there will be no £3 deduction.
The original postage charge is only refunded if the product is faulty, or the wrong item was sent.