What are pending points?Updated 14 days ago

Points earned through orders or referrals will show as "Pending" in your account and can be redeemed after 14 days from the date of the purchase or referral.

Points from other activities, such as completing certain actions, will be available to redeem right away.

The reason we keep your points pending is to protect your redeemable points in case you decide to return an item. If you return anything from your order, the points for those specific items will be deducted from your account.