How do I return my items?Updated 2 months ago

For returns, please visit: https://www.newforestclothing.co.uk/pages/returns

Refunds and Exchanges:
Refunds and exchanges are typically processed on the same day we receive your returned items.

Returns Policy:
Unwanted items must be returned within 28 days of delivery. To qualify for a refund, all items must be:

Unworn/unused

In their original condition

With their original packaging

Please note that if an item is returned to us damaged, worn, or in an unsuitable condition, we will be unable to issue a refund. All returned items are carefully inspected upon receipt.

Return Process (UK Mainland):
We use Royal Mail as our return delivery partner for Mainland UK orders.

Items can be dropped off at a Post Office.

Alternatively, you can arrange a collection from your address via the Royal Mail website.

Overseas Returns:
For international orders, we partner with UPS to handle returns.