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Can I change or cancel my order?Updated a month ago

Once the order is placed there is a 20-minute window where you can change your order. This includes, changing the item size or colour, changing the delivery address, changing the shipping method or adding or removing items. To make a change please go to your order confirmation email and click on the link in the email. If you haven't received an order confirmation email please check your spam folder. 

If the 20 minute window has passed in some cases it may be possible to still make a change. Please call us on 01725 510051 and we will do our best to accommodate this. Please note that our phonelines are open 0900-1700 Monday to Friday.

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